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Business Process Management

We streamline and modernize your operations through agile development, automation, and business process expertise—delivering faster, smarter, and more efficient outcomes.
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About Us

Capabilities Built for Your Mission

We provide trusted IT and management capabilities that help federal agencies meet their mission with confidence and efficiency.
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About Us

    Business Process Management    

Horizon’s management support capabilities include business process reviews, systems development, and business process reengineering, as well as planning & strategy related to the IT service management processes. We build project teams with staff that possess deep knowledge of Program Management, Business Analysis, and Business Process Management.

Core functional areas of the Capability

Where Strategy Meets Seamless Execution
Looking to optimize and modernize your operations? Horizon brings deep expertise in business process management, agile delivery, and automation to help federal agencies streamline workflows and improve performance. Let’s explore how we can drive smarter, more efficient outcomes together.
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Trusted Business Process Management That Drives Results

Horizon transforms operations by optimizing workflows, modernizing systems, and aligning processes with your mission goals. From agile development to automation and strategic planning, we empower agencies to achieve measurable impact.

50+ Process Improvement
Projects Delivered

End-to-end support for reengineering and optimizing critical business processes across federal programs.

99.9% Uptime Across
Client Systems 

Reliable infrastructure sustainment with minimal disruption.

20+ Years of Strategic
Consulting Expertise

Deep knowledge in program management, business analysis, and digital transformation in public sector operations.

24/7 System
Monitoring 

Around-the-clock support for mission-critical environments.

Our Process

A clear, agile process tailored to your mission—built for efficiency, scalability, and security.

01 Assessment & Planning

We begin by understanding the agency’s technical landscape, identifying gaps, and designing a support framework aligned with mission needs.

02 Deployment of Tiered Support

Horizon deploys dedicated Tier 2 and Tier 3 engineers for hands-on user support, system tuning, and issue resolution.

03 Sustainment & Optimization

Continuous monitoring, patching, and optimization of cloud platforms, software, and database environments to ensure long-term reliability.

04 Scalable Refresh & Migration

We manage computing device lifecycle operations—handling refreshes, migrations, and transitions with minimal disruption.

Real Solutions - Proven Results

See how Horizon delivers real-world impact. Our case studies showcase tailored solutions, measurable results, and long-term client success.

We’re Here To Help

Don’t hesitate to reach out to ask for help! Contact us now.

(703) 242-3022
8245 Boone Blvd #300 Vienna, VA 22182
Full life-cycle of support through business strategy analysis, business system development, and operations support.
(703) 242-3022
8245 Boone Blvd #300 Vienna, VA 22182
Global Affiliates : Ametras, Romania, Horizon Industries International, England, HIL InfoTech, India.
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